Shipping Policy
At Zeptick, we aim to deliver your orders quickly, safely, and at no extra cost. Here's everything you need to know about our shipping process.
1. Delivery Charges
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We offer free delivery on all orders across Pakistan
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No hidden fees or extra delivery costs at checkout
2. Shipping Timeframe
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Orders are usually processed within 24 hours of confirmation
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Delivery takes 2 to 5 working days depending on your city or location
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Rural or remote areas may take slightly longer
3. Shipping Partners
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We use trusted courier services like TCS, Leopard, and Call Courier
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Tracking information is shared once the parcel is dispatched
4. Order Confirmation
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Once your order is confirmed, you will receive a WhatsApp or email confirmation
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You will be notified once the parcel is shipped along with tracking details
5. Delivery Locations
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We deliver to all cities and towns in Pakistan
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Currently, we do not offer international shipping
6. Damaged or Missing Items
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If your parcel arrives damaged or items are missing, contact us within 24 hours of delivery
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Send us photos of the packaging and product for quick resolution
7. Contact for Shipping Issues
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WhatsApp: +92 346 0899717
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Email: info@zeptick.com