Q1: Are your watches original?
No, Zeptick offers high-quality replicas of luxury watch brands. They look and feel premium but are not officially manufactured by the original companies.
Q2: Do you offer free delivery?
Yes, we offer free delivery all over Pakistan with no hidden charges.
Q3: How long does delivery take?
Delivery usually takes 2 to 5 working days depending on your location. Rural or remote areas may take slightly longer.
Q4: What payment methods do you accept?
We currently offer Cash on Delivery (COD) service across Pakistan.
Q5: Can I return a watch if I don’t like it?
Yes, you can return the product within 3 days of receiving it, as long as it's unused, undamaged, and in original packaging.
Q6: How can I place an order?
You can place your order directly on our website or by contacting us through WhatsApp at +92 346 0899717.
Q7: Is the packaging included?
Yes, all watches come in attractive packaging, making them great for personal use or gifting.
Q8: What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, contact us within 24 hours of delivery with clear photos. We’ll assist you with a replacement or solution.
Q9: Do you offer couple watches?
Yes, we have a special category for couple watches with stylish, matching designs.
Q10: Can I track my order?
Yes, once your parcel is shipped, we will send you a tracking number via WhatsApp or email.
