At Zeptick, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Details - Name, phone number, email address, and shipping address

• Order Information - Products purchased, payment method (no card or banking details are stored)

• Communication Info - Any messages or queries sent via WhatsApp or email

2. How We Use Your Information

• Process and deliver your orders

• Contact you regarding your order or respond to inquiries

• Improve our website, services, and customer experience

• Send promotional messages (only with your consent)

3. WhatsApp & Email Communication

• We may contact you via WhatsApp (+92 346 0899717) or Email (info@zeptick.com) regarding your orders or to provide updates and support

• Your information is not shared with any third-party marketing services

4. Data Protection

• We do not sell or trade your information

• We use secure methods to protect your data during storage and transmission

• Access to your data is limited to authorized team members only

5. Cookies

• We may use cookies to enhance your browsing experience

• Cookies help us understand website traffic and user behavior

• Cookies do not collect personal information unless you voluntarily provide it

6. Third-Party Services

• We do not share your data with third parties except to fulfill your order

• For example, with delivery partners like TCS, Leopard, etc

7. Your Rights

• Access your personal data

• Request correction or deletion of your data

• Opt out of promotional communication at any time

• To make a request, email us at info@zeptick.com

8. Changes to the Privacy Policy

• Zeptick reserves the right to modify this policy at any time

• Changes will be posted on this page with the updated effective date

9. Contact Us

• WhatsApp: +92 346 0899717

• Email: info@zeptick.com